Activity timeline
May 8, 2009
"Google realizes that its real value is not in limiting what people can do but in helping them do what only they can imagine."
"One of them asked why he (Craig Newmark of Craigslist) didn't sell Craigslist for billions of dollars, which he certainly could, and turn his assets to philanthropy. Newmark said he believes he is helping people more by keeping money on their pockets and away from middlemen. He attributes the success of Craigslist to treating his community as stakeholders, ad he is paying them their internet dividend."
April 26, 2009
"Design is about more than aesthetics. Design is an ethic. Design is the path by which you interact with your public."
Google, he said, knows how to find smart people and give them what they want : "They want the ability to work for a winner. They want to have the ability to feel special. They want to have the ability to make money. And they want the ability to increase their external market value - it helps me build a brand : myself."
"Bureaucracies, task forces, org charts, and formal processes do not breed innovation. They kill it."
"Half the new products and features launched by Google in the last six months of 2005 came from work done under the 20 percent rule."
"Cash flow can blind you to the strategic necessity of change, tough decisions, and innovation."
"Beware any strategy built on protection from cannibalization, for it probably means the cannibals are at the door ready to eat you for lunch."
"When customers come looking for you on Google, you'd better have answers to their questions on your web site before they are asked. When customers talk about you in public, you'd better have the means to hear and respond. It's simple for a competitor with a better answer to steal your customers in a flash."
While talking about Twitter and live events that happen online : "Imagine the problem the live web presents to Google. How can it search for and find things as they are happening?"
"Every millisecond counts ... Speed is a boon to users. It is also a competitive advantage that Google doesn't sacrifice without good reason." Speed is a tenet of the Google religion.
