How To Win Friends and Influence People

By Dale Carnegie

54 Readers

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Jakub Siska finished reading How to Win Friends & Influence People

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Erica Burnett finished reading How to Win Friends & Influence People

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Erica Burnett read 79 pages in How to Win Friends & Influence People

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Erica Burnett read 7 pages in How to Win Friends & Influence People

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Erica Burnett read 78 pages in How to Win Friends & Influence People

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Erica Burnett read 55 pages in How to Win Friends & Influence People

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Erica Burnett read 25 pages in How to Win Friends & Influence People

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Omar McFarlane read 318 locations in How To Win Friends and Influence People

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Seif Sallam How To Win Friends and Influence People

One of the best books, and i think it should be read by everyone. there are lots of stories and examples, and i would recommend listening to the Audio book with/without the book.

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Seif Sallam How To Win Friends and Influence People

The effective leader should keep the following guidelines in mind when it is necessary to change attitudes or behavior:

  1. Be sincere. Do not promise anything that you cannot deliver. Forget about the benefits to yourself and concentrate on the benefits to the other person.
  2. Know exactly what it is you want the other person to do.
  3. Be empathetic. Ask yourself what is it the other person really wants.
  4. Consider the benefits that person will receive from doing what you suggest.
  5. Match those benefits to the other person’s wants.
  6. When you make your request, put it in a form that will convey to the other person the idea that he personally will benefit. We could give a curt order like this: " John, we have customers coming in tomorrow and I need the stockroom cleaned out. So sweep it out, put the stock in neat piles on the shelves and polish the counter.” Or we could express the same idea by showing John the benefits he will get from doing the task: “John, we have a job that should be completed right away. If it is done now, we won’t be faced with it later. I am bringing some customers in tomorrow to show our facilities. I would like to show them the stockroom, but it is in poor shape. If you could sweep it out, put the stock in neat piles on the shelves, and polish the counter, it would make us look efficient and you will have done your part to provide a good company image.”

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