I got this book from the library this morning and could not put it down. It's a short book with clear instructions that are presented in a great way. The information is as valuable as it is inspiring and the book is a pleasure to read. A lot of great ideas presented in a simple & clear form. Everyone should read this book.

Once you have understood the causes of the problem, the next step is to outline steps you can take to eliminate the causes. There will be a lot of things that one can do with varying degrees of difficulty & impact. The idea is to handle items that are easy to do with relatively high impact first, the low hanging fruits if you will. However, there might be some items that become easy to implement with high impact once you collaborate with people who are better at that particular area. The idea is to know your strengths & weaknesses.

First step to problem solving is to analyze the problem and separate symptoms from potential root causes. Once we have identified potential root causes, it is a good idea to jot down our rationale as to why we think these are causing the problem. This will give us enough information to then test our hypotheses & figure out through analysis of the results of the test what are the main causes of the problem. Once we have that, we compare our initial hunch with the results of the test & move towards ways we can try & eliminate the root cause.

I kept looking for a great moment in the book but I got towards the end & I still could not find it. It was an okay read but not nearly as good as I had expected.

So far this has been a great read. I really like the logic tree approach of breaking down the problem domain into mutually exclusive categories to identify potential approaches to tackling the problem.